[Guest]

I received an email from someone who bought some multiple items off me on ebay stating my paypal invoice was misleading regarding the combined postage, they said I could be reported for false advertising. I am totally confused by this and as I don't purchase items from myself it has left me a little flummoxed to say the least. After speaking to Paypal I have switched off the combined postage thing to say I will specify postage costs later. Do you think this is all I've done wrong? Totally confused, maybe this is why I have had so many problems with people not waiting for the ebay invoice, not sure.

If anyone can give me any pointers I would much appreciate it. I tend to put a ballpark figure on what it costs for extra items (40p or whatever) but calculate the true cost later, I work it so it is always cheaper. Any ideas on how can I improve this?

[Guest]

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[JT]

Hi Karen.
I don´t know how to help, but I bought some (2) items from same seller on UK ebay. He said that postage was £1.50+£0.25 for every additional item. However postage was £3.00

Janne

[Bunno Smurf]

I had a similar problem with ebay the other day. It automatically added 2 lots of postage for a buyer who bought 2 smurfs and I was so busy doing the invoices I didn't notice. It was just lucky for me that the buyer sent an email regarding it.

When I bought 2 lots of something from ebay recently the checkout automatically just charged me postage for one lot of the item I bought. However I had bought this item before and knew how much it weighed. The $7.50 postage would hardly cover one let alone two so I just paid 2 lots. So who knows how these things work. I think they automatically add two lots of postage unless you tell them not to. (By the way the seller didn't even bother to say thanks for paying two lots of postage so I wasn't too impressed)