[Gerda]

Has anyone ever had a problem that a seller on amazon.com was using your pictures? I just found a smurf plush picture that is clearly mine being sold by someone on amazon. I did write to see if anything can be done about it but I had never heard of this happening before so I don't know what to expect. Needless to say i'm P'O'd right now as I don't understand why someone would be so lazy as to search the web find a picture they like and then say OH i'll sell that.
I just hope amazon does something because the letter I got back they wanted all kinds of information that I can not give because let's face it How do I prove that i'm the owner.... well I suppose my name is encoded on all my webpages but still, will they check that ARGHHH

sorry for the rant...

gerda

[bwalters]

Hi Gerta; Sorry I guess it depends on if they copied the pic or the URL. If they copied the URL it should be easy to tell if it is yours.

[stampysmurf]

That's awful! Hopefully amazon will straighten it out for you.

[Smurfysmurf]

I've never had the problem before...Not sure how Amazon will handle the problem but it will interesting to find out. Please keep us posted, Gerda

[Gerda]

this is the response I got from amazon

Thank you for your e-mail. The images to which you refer have all been electronically posted by third-party merchants without any prior review by Amazon. Please be advised that we are in the process of removing the images that you identified below from Amazon.com. It typically takes 2-3 days for images to disappear once removed from our catalog. We trust this will bring this matter to a close.


I had checked the link this morning and the picture was still up but after getting the email I checked again and it was taken down. They work faster than ebay
I just find it rude of someone to do.. or am I over reacting (I do tend to over react from time to time so feel free to tell me if I am)

[Tojo]

I think you reacted correctly Gerda

The seller had absolutely no right to use your photos without first obtaining your permission.

I'm glad that the problem has been solved so promptly.

[André]

Off course you did the right thing Gerda.

The seller should always use pictures of the things he is selling.

As you know I have recieved wrong items sometimes. For example when a seller has a picture of a supersmurf in box and the picture shows a german old box, but when you recieve it, it is a american or Uk box. This is really sad because the price on the boxes or smurfs can be three times the usual price if it is a rare box.

But when you look at many webshops they usually have the same picture for the all smurfs with the same articlenumber.

[Cassiebsg]

I don't think you over reacted, like André said, a seller should always use the picture of the article he/she is selling, and not some random picture found on the internet. Not using own picture always makes me think that the seller has something to hide...