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Need help into writting a mail in German

PostPosted: Mon Jul 11, 2011 8:51 am
by Cassiebsg
Hey...
Hope someone here can help me with this "little" task.
Basically I need to write to the German Playmobil, and complain/report about an order I just gotten, where there´s a part missing and another slightly damaged. :???:

I tried google, but don't trust it to write for me... :?

Here's what I would like to write:

Dear Playmobil Costumer Service.

I have now managed to fully check my order and have unfortunatly found out that there´s a part missing and another slightly damaged.

The missing part is the window from part 30 65 1742 from Blaues Fachwerkhaus (Artikelnummer: 7847).
The damaged part is 30 45 2210 from Bäckerei-Fachwerkhaus (Artikelnummer: 6219).
Please see attached photographs.

Everything else was perfect!
Best regards.

PostPosted: Mon Jul 11, 2011 8:55 am
by Tintin
Hi

Sorry to hear the package was not ok................

I am sure that Dom can help you with a perfect translation !!!

Good luck ........

Tintin

PostPosted: Tue Jul 12, 2011 2:26 am
by Ritter_Schlumpfenherz
Hi Sandra,

you got a pm.

Good luck. :fingers:

PostPosted: Tue Jul 12, 2011 10:09 am
by Cassiebsg
Thanks Dom. :) :) :-D :D

PostPosted: Wed Jul 13, 2011 2:09 am
by Ritter_Schlumpfenherz
No problem. :D